BB Skin Boutique – Privacy Policy

At BB Skin Boutique, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using our services, website, or providing your information to us, you agree to the terms of this policy.

1. Collection of Personal Information

We collect personal information to provide you with the best possible service and experience. The types of information we may collect include:

• Contact Details: Name, address, email address, phone number.

• Demographic Information: Age, gender, skin type, and preferences.

• Health Information: Medical history, allergies, or skin conditions relevant to your treatments.

• Payment Information: Credit card details, billing address, and transaction history.

• Online Activity: IP address, browser type, pages visited, and other data collected through cookies and analytics tools.

We collect this information through:

• Online forms, bookings, and purchases.

• In-clinic consultations and treatments.

• Communications with our team (e.g., email, phone, or social media).

2. Use of Personal Information

Your personal information is used for the following purposes:

• To provide and personalize our services and treatments.

• To process bookings, payments, and transactions.

• To communicate with you about appointments, promotions, and updates.

• To improve our website, services, and customer experience.

• To comply with legal and regulatory requirements.

3. Disclosure of Personal Information

We may disclose your personal information to:

• Service Providers: Third-party vendors who assist us with operations, such as payment processing, IT services, or marketing.

• Health Professionals: With your consent, we may share relevant health information with practitioners involved in your care.

• Legal Obligations: Where required by law or to protect our rights, safety, or property.

We will never sell or rent your personal information to third parties for marketing purposes.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. This includes:

• Secure storage of physical and digital records.

• Encryption of sensitive data during transmission.

• Regular review of our security practices.

5. Access and Correction of Personal Information

You have the right to access, update, or correct your personal information at any time. To do so, please contact us using the details below. We will respond to your request within a reasonable timeframe.

6. Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect data about website traffic. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of our services constitutes acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Email: info@bbskinboutique.com.au